What is the National Consumer Helpline (NCH) Number with the 'Jaago Grahak Jaago' motto ?

Question

Accepted Answer

The correct option is 4:

The National Consumer Helpline (NCH) operates under the Department of Consumer Affairs, Government of India, and is famously associated with the campaign and slogan "Jaago Grahak Jaago" (Wake up Consumer, Wake up). This motto is intended to spread awareness about consumer rights and encourage citizens to seek redressal for their grievances. The official consumer helpline number is a toll-free service meant to facilitate the registration and monitoring of consumer complaints. While the NCH introduced an initial toll-free number, the primary and most standardized number that has been promoted under the "Jaago Grahak Jaago" campaign for centralized grievance redressal is **1915**. This number serves as a critical point of contact for consumers seeking guidance or registration of complaints across various sectors.

The incorrect option is 1:
The number 1800-3000-145 is also associated with consumer protection, as the NCH previously utilized the toll-free number 1800-11-4000. However, the exact combination of numbers presented in Option 1 is not the currently promoted or universally recognized NCH number linked to the national campaign; the more recent and often cited number, particularly in government communications, is 1915.

The incorrect option is 2:
1857 is historically significant in the context of Indian history, as it marks the year of the First War of Independence (The Sepoy Mutiny). This year is entirely unrelated to modern consumer protection initiatives or the 'Jaago Grahak Jaago' campaign, which is a recent development under the Consumer Protection Act. Therefore, 1857 cannot be the National Consumer Helpline number.

The incorrect option is 3:
2014 is a year, not a functional helpline number, and it has no specific direct connection to the National Consumer Helpline as a contact method. While significant government schemes and policies may have been launched in that year, a four-digit year number is not structured to be a dedicated consumer assistance hotline.